11

Consumer perceptions of visible tattoos on service personnel

Year:
2010
Language:
english
File:
PDF, 246 KB
english, 2010
13

What's wrong with IVR self‐service

Year:
2008
Language:
english
File:
PDF, 232 KB
english, 2008
16

Comparing three signals of service quality

Year:
2008
Language:
english
File:
PDF, 143 KB
english, 2008
18

After the Unethical Ad: A Comparison of Advertiser Response Strategies

Year:
2005
Language:
english
File:
PDF, 159 KB
english, 2005
20

Anticipating Consumer Reaction to RFID-Enabled Grocery Checkout

Year:
2013
Language:
english
File:
PDF, 132 KB
english, 2013
24

The benefit of a trustworthy face to a financial services provider

Year:
2017
Language:
english
File:
PDF, 259 KB
english, 2017
27

Perceptions of the Ethicality of Consumer Insurance Claim Fraud

Year:
2004
Language:
english
File:
PDF, 2.08 MB
english, 2004
29

Visual Antecedents of Patronage: Personal and Professional Items in the Servicescape

Year:
2014
Language:
english
File:
PDF, 413 KB
english, 2014
33

Shopper age and the use of self‐service technologies

Year:
2008
Language:
english
File:
PDF, 214 KB
english, 2008
34

Modulation of Immune Response

Year:
1987
Language:
english
File:
PDF, 527 KB
english, 1987